Privacy Policy
Effective Date: May 13, 2026
Last Updated: May 13, 2026
Welcome to Luxury Essential Stores (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable Nigerian laws, including the Nigeria Data Protection Act (NDPA) 2023.
By using our website, products, and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information when you use our website or place an order:
- Full name
- Email address
- Phone number
- Delivery address
- Billing address
- Payment details
- Account login information
- Order history
- IP address and browser/device information
We may also collect non-personal information such as:
- Browser type
- Pages visited
- Time spent on our website
- Cookies and analytics data
2. How We Collect Your Information
We collect your information when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Fill out forms on our website
- Participate in promotions or surveys
- Browse our website using cookies
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails and offers where permitted by law
- Comply with legal and regulatory obligations
4. Payment Information
Payments made on our website may be processed through secure third-party payment providers such as:
- Paystack
- Flutterwave
- Bank transfer providers
We do not store your complete debit or credit card details on our servers.
5. Sharing of Information
We may share your information with:
- Delivery and logistics partners
- Payment service providers
- Website hosting providers
- Marketing and analytics providers
- Government or regulatory authorities where legally required
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, but some website features may not function properly.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
Despite our efforts, no online platform can guarantee absolute security.
8. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Comply with legal obligations
When data is no longer required, we securely delete or anonymize it.
9. Your Rights
Under applicable Nigerian data protection laws, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain types of processing
- Request restriction of processing
To exercise your rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Business Name: Luxury Essential Stores
Website: https://luxury.essentialstores.com.ng
Email: admin@essentialstores.com.ng
Phone: [Insert Phone Number]
Address: Lagos, Nigeria